The "pending" status indicates that the registration authority's review has failed. In most cases, this is caused by the registration information filled in by the customer during the domain name registration being in Chinese.
The name, Address 1, Address 2, province, city, and company name should be filled in with English letters. Chinese characters are not allowed. Pinyin or English can be used.
The postal code (6 digits) and mobile phone number (11 digits) must be filled with numbers. Do not fill them randomly. Finally, click "Save".
Do not fill in the above information randomly during the domain name registration. After the domain name registration is successful and approved by the registration authority, you can modify it as you like.
If the "pending" status is caused by the registration information being in Chinese, you can change your personal contact information to pinyin and then contact the customer service. If the customer service deems the information to be correct, the information will be resubmitted to the corresponding registration authority for review. Generally, the review will be completed within one minute, and the domain name will be successfully registered.
Scan the QR code with your mobile phone and contact us. Remember to enter "manual service" as the first sentence, otherwise you won't be able to connect to the human customer service.
For other reasons that cause the registration to not take effect, the user side cannot view the specific reasons. Contact the customer service. The customer service can check the specific reasons and then inform you whether the domain name can be registered continuously. If it cannot be registered, a full refund will be given. If it can be registered, you will be guided to modify the relevant information and resubmit it to the domain name registration authority for review.
This website provides basic services for domain names, such as domain name privacy protection, domain name DNS resolution, domain name NS modification, international domain name certificates, email, etc. Some services may require additional payment, such as the professional version of DNS resolution, SSL security certificates, etc.
